Today, I called the estate agents who take care of the property that I'm interested in letting a room in. I told them that I had an appointment on the Sunday and that I would not be able to make the appointment. They said that they didn't do appointments on Sunday. This led me to believe that I've got something wrong when I talked to the person on the phone last week.
The person on the end of the phone was only taking messages and told me that a director, a person who can handle my enquiry, would be in the office from 3pm onward and that I should call then. I will do exactly that and hopefully get this mess sorted out. Nothing is ever simple is it? hehe.